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Account reinstatement or redemption after repossession. -Car was purchased on XX/XX/XXXX. All purchasing was completed ONLINE through XXXX app - Loan payment was made in XXXX online to bring account up to date - Wells Fargo denies claims that I enrolled in autopay saying account was not up to date - XX/XX/XXXX I open a letter telling of repossession and stating that the full principal balance is due -I contact wells fargo immediately and they claim they have called multiple times regarding loan ... they admit to calling THE WRONG NUMBER -My loan has 3 forms of contact on it with email proof of the 3 forms of contact, they refused to call the other number or email me -I spoke with XXXX who first claimed they dont call the 2nd number because " they dont like to bother people at work '' ... t