Checking or savings account — JPMORGAN CHASE & CO. (CO)

Funds not received from closed account. On XX/XX/XXXX we took out a loan to help pay for our son 's college tuition. That money was deposited via direct deposit into our checking account. The bank we took out the loan with is an FDIC bank headquartered in XXXX. We found this bank through our credit report agency. On XX/XX/XXXX our main bank debit cards were declining for small amounts at a gas station. We called our bank to find out why and we were told the account was placed in restriction and that we should go to a bank because the account was being closed. We went to a local bank and the person on duty ( because there was no manager ) called " the back office '' who told her that we were considered high risk and that our account would be closed in 10 days on the XXXX of XXXX and that a