Credit reporting or other personal consumer reports — Bread Financial Holdings, Inc. (TX)

Their investigation did not fix an error on your report. I received notice that an account was opened in my name with the credit card company however I did not open the account. As soon as I received the notice I called the company directly and reported the fraud. They said they would take care of the account. They closed the account but left a balance. They did not notify me of the balance, no statement was ever sent after the phone call and I did not anticipate having a balance after reporting the account was fraudulent. I found out yesterday through credit reporting that not only do I have a balance but it is delinquent and negatively impacting my credit score. I called the company and they now want additional information to fix the situation. If they had needed this information initial