Credit card — Chime Financial Inc (CA)

Can't use card to make purchases. They say cant open account when it is still open. Not only that, I think they just dont want me to see transaction history because when I wanted to close account, XX/XX/2023, I saw somewhere I had a lot of money returned to debit or credit account and they must have took it because I never had it in my possession. They told me I would receive credit card then sometimes say I cant re open. Super suspicious bank