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Investigation took more than 30 days. Subject : Complaint Against PNC Bank for Unresolved ATM Deposit Issue Details of the Complaint : On XX/XX/XXXX, I deposited {$760.00} into a PNC Bank ATM in XXXX XXXXXXXX XXXX but the transaction was canceled, and the money became stuck inside the machine. Since that day, I have not been able to retrieve my funds. I promptly filed a claim with PNC Bank on the same day. However, as I used a XXXX XXXX XXXX card for the deposit, PNC directed me to XXXX XXXX XXXXXXXX. I followed their instructions and opened a claim with XXXX XXXX XXXX, but on XX/XX/XXXXXXXX XXXX XXXX XXXXXXXX officially confirmed that the amount was not credited to my account. I returned to PNC and repeatedly sought resolution. PNC employees claimed they escalated the issue to t