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Voluntary repossession. I am writing to formally lodge a complaint against First Investor Financial regarding their failure to act on my repeated requests for a voluntary repossession of my vehicle and their lack of communication and transparency concerning the validity of my debt. For over a year, I have consistently contacted First Investor Financial, requesting that they schedule a voluntary repossession of my vehicle. Each time, I have explicitly stated that once the vehicle is repossessed, I would like to arrange a payment plan for the remaining balance. Despite my repeated outreach, they have intentionally avoided returning my calls or scheduling a pickup for the vehicle. Additionally, during my most recent call, after providing my personal information, the representative aske