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Transaction was not authorized. From XX/XX/XXXX - XXXX / XXXX / XXXX Wellsfargo had an unauthorized Death Insurance Policy on me in which they notified me 15 years latter when I received a letter dated XX/XX/XXXX. The letter requested me to call a XXXX and provide a reference number which I did. I was than informed of the horrible truths of what Wellsfargo did against me. I requested mediation services and completed the form in which asked me what I felt would be fair compensation to settle this issue I wrote a specific amount down and reason behind it and after 2 months during the mediation phone call I felt the mediator from XXXX at XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX was not understanding the severity and seriousness of the issue and and therefore no mutual agreement was met betwe