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Account status incorrect. I am writing to file a complaint against UPGRADE, located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AZ XXXX, for failing to provide me with the B-Copy of my 1099-C form for the tax years XXXX and XXXX. I have made several attempts to obtain this document, which is essential for accurately reporting my income to the IRS. The 1099-C form reflects cancellation of debt and is crucial for my tax reporting obligations. Without this document, I am unable to properly report my income, which may result in negative financial consequences for me. Despite reaching out to UPGRADE INC on many attempts, I have yet to receive the required B-Copy of my 1099-C form. I was informed that the document would be sent by email, but as of today, XXXX, I have not received it. This lack of res