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Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure. I currently have an ongoing mortgage account with XXXX mortgage corporation. I called in about XXXX weeks ago so try and work out a payment plan due to I am now the ONLY source of income in the household. I understood the process and possibilities offered, but as of today XX/XX/2025 I called once again to try and get a payment due date change so I can avoid late fees since I am already having difficulties giving payments on time. which yes it is possible, but I'd have to pay fees for 15 days of an amount of almost {$2.00} XXXX something on top of that partial payment. Which unfortunately I only have to cover the monthly and not that extra amount