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Their investigation did not fix an error on your report. Subject : Complaint Regarding XXXX Handling of Dispute and Violations of the Fair Credit Reporting Act ( FCRA ) Company Name : XXXX and Westlake Financial Issue Description : I am filing this complaint to address XXXX inadequate handling of a dispute I submitted on XX/XX/year> concerning an inaccurate account reported by Westlake Financial Services ( Account starting with XXXX ). Within less than 24 hours of submitting my dispute, I received a response from XXXX stating, The incorrect account with WESTLAKE FINANCIAL SVCS has not been changed and will remain on your credit report. This response was issued without providing evidence of a thorough investigation or the method of verification, as required under the Fair Credit Repor