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Deposits and withdrawals. Dear Consumer Financial Protection Bureau ( CFPB ), I am writing to file a formal complaint regarding my experience with Navy Federal Credit Unions handling of a chargeback claim. Despite my repeated requests for documentation and clarification, Navy Federal has failed to provide the necessary evidence to substantiate their validation of a disputed charge. As previously mentioned in my earlier communication with Navy Federal, I was asked to provide a copy of the receipt showing the correct charge amount. I clarified that the version of the receipt given to the customer does not include the tip amount, and that the total on the receipt is {$180.00}. In the case of a handwritten receipt, any tip left by the customer is recorded separately, and the version contain