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An existing modification, forbearance plan, short sale, or other loss mitigation relief. Subject : Follow-Up CFPB Complaint PHH Mortgage Servicings False Information, Mishandling, and Failure to Facilitate a Settlement Agreement Re : PHH Mortgage Servicings Pattern of Misinformation, Contradictory Statements, and Obstruction of Mortgage Settlement Dear CFPB Enforcement Division, I am filing this follow-up complaint against PHH Mortgage Servicing because my previous complaint was prematurely closed without resolution and PHHs response failed to address its clear pattern of misinformation, delays, and mismanagement regarding my delinquent mortgage. As a borrower who is financially capable of resolving this matter, I have made multiple good-faith efforts to negotiate a fair settlement agre