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Company closed your account. In XX/XX/XXXX, I received a letter from Synchrony Bank informing me that my XXXX XXXX XXXX account ( ending in XXXX ) had been closed due to the number of dishonored payments. Upon reviewing my account history, I discovered that this issue was the result of an autopay discrepancy that was completely unbeknownst to menot any intentional non-payment. For years, I have manually made payments from my primary checking account ( ending in XXXX ) without issue. However, sometime between XXXX and XX/XX/XXXX, an automatic payment setup was activated on my account without my knowledge or authorization. Not only was this autopay setup something I did not initiate or approve, but it was also linked to an incorrect account ( ending in XXXX ), which belongs to my son, no