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Credit card company isn't resolving a dispute about a purchase on your statement. On XX/XX/XXXX, I used my Care Credit credit card to pay for a XXXX XXXX at XXXX XXXX XXXX in XXXX. However, on the day of the XXXX, XX/XX/XXXX, the doctor refused to proceed with the procedure due to the discovery of XXXX XXXX XXXX XXXX XXXX, which I was not previously aware of. As a result, I I was only able to obtain an appointment for XX/XX/XXXX with the XXXX in XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Given the circumstances and the medical issue at hand, I communicated with the merchant/provider through email, expressing m