Credit reporting or other personal consumer reports — CAPITAL ONE FINANCIAL CORPORATION (VA)

Reporting company used your report improperly. I am writing to file a complaint against Capital One Bank regarding their failure to resolve a dispute and the subsequent illegal sale of my information to a third-party debt collector. I initiated a dispute with Capital One Bank concerning a transaction on my account. Despite providing all necessary documentation and following their dispute resolution process, the issue remained unresolved. Capital One failed to address my concerns adequately and did not provide a satisfactory resolution. Following the unresolved dispute, Capital One Bank sold my personal and financial information to a third-party debt collector without my consent. This action violates my rights under the Fair Debt Collection Practices Act ( FDCPA ) and other relevant c