Student loan — Nelnet, Inc. (IA)

Trouble with how payments are being handled. The Family Educational Rights and Privacy Act, FERPA, Protects the confidentiality of student records. This breach is a clear violation of FERPA and your responsibility to safeguard my information. On XXXX XXXX, XXXX XXXX instructed his team of Department of Government Efficiency ( DOGE ) to gain access to multiple internal systems within the Department of Education, including financial aid dataset that contains the personal information of millions of students enrolled in federal student aid programs. My information was among that dataset that has been compromised.