Checking or savings account — JPMORGAN CHASE & CO. (TN)

Deposits and withdrawals. On XX/XX/year>, the XXXX XXXX XXXX issued a check to me from the XXXX XXXX XXXX XXXX for my XXXX tax return. I deposited the check at a local Chase bank branch and immediately my account was frozen and placed under investigation for fraud. I have called the Chase deposit review department several times and each time I have called I have received a different explanation as to why my account is restricted and how the check is to be verified. Most notably I was told this past Saturday it is a verbal process, then told today it's an electronic process, then told again when I called the Fraud department it is a verbal process again. I tried calling the check fraud department with an IRS agent conferenced in and I was told that they could not validate the check on a XX