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None. Problem regarding a mortgage payment I made to XXXX XXXX Bank for {$5500.00} on XX/XX/year>, through the Chase mobile app. The payment was not received by my mortgage bank until XX/XX/XXXX, resulting in a {$190.00} late fee charged by them. According to their policy, this fee is applied only when payments are received after the XXXX of the month. On XX/XX/XXXX, I spoke with XXXX of XXXX representatives from XXXXXXXX XXXX. to XXXXXXXX XXXX., but no explanation was provided for the delay. I have been paying my mortgage the same wayusing the XXXX app on my phonefor the past XXXX years, typically around the XXXX or earlier each month, and have never encountered this issue. I find it extremely troubling that an electronic payment would take XXXX days to reach its destination, an