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Credit card company isn't resolving a dispute about a purchase on your statement. XX/XX/year> Citibank XXXX Mastercard Dispute Department Citi ThankYou Mastercard XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year> Dispute Billing Charge {$500.00} Owed Credit Citibank Thankyou Credit Card Account Ending In : XXXX Consumer XXXX XXXX | Merchant : XXXX * XXXX ReOpen Charge of {$500.00} Dear Citibank Dispute Department ; Please find I have been with the Citibank MasterCredit Card Account for more than 10 years now. I was totally scammed out of the money. I am requesting to open the charge back up. I am writing to you because you requested this letter regarding how I was scammed. On XX/XX/year>, the Merchant : XXXX * XXXX had scammed me out of {$1500.00}