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None. I paid off my loan XX/XX/year> as of today XX/XX/year> citi bank has not recored the deed. i have gone to the branch and reach out to Business Relationship Manager, but nobody can give me any information about the loan. the branch told me the loan shows and call the 1800 customer service, the business manager says cant see any information about my loan. i called 1800 customer service and they told me to go to the branch,