Loading Scampede…
Transaction was not authorized. I am a XXXX XXXX service member and long-time member of Navy Federal Credit Union ( NFCU ). XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX my debit card was compromised and used fraudulently. I was unable to access my phone, online banking, or card during this time. My phone and debit card were secured by command, and I had no way of monitoring my account. On XX/XX/XXXX, XXXXupon regaining access to my phoneI immediately reported the fraud to Navy Federal. Over {$7500.00} in unauthorized transactions had occurred, and I submitted supporting documentation including my official military orders. Despite this, Navy Federal denied reimbursement of {$7100.00}, citing Regulation Es 60-day rule. However, they fa