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Their investigation did not fix an error on your report. This is my XXXX formal complaint to the Consumer Financial Protection Bureau regarding the mishandling of unauthorized transactions, delayed support, and inaccurate credit reporting by Boeing Employees Credit Union ( BECU ). My original complaint, CFPB Case XXXX XXXX, failed to yield a satisfactory resolution, despite presenting clear evidence of unauthorized use and my proactive efforts to resolve the issue. The institutions most recent response dated XX/XX/XXXX, neither acknowledges the reported fraud nor addresses the harmful and ongoing consequences of inaccurate credit reporting. Background Context : Trust Exploited, Fraudulent Use In late XXXX through early XXXX, I experienced severe financial hardship. During this time, I