Credit reporting or other personal consumer reports — Experian Information Solutions Inc. (FL)

Account information incorrect. Home equity loan taken out with another financial institution in early XXXX Creditor XXXX, who owned the loan after acquiring from creditor XXXX, had loan amount paid in full approximately XX/XX/year>. A reimbursement was issued to me for the additional payments made while waiting for loan payoff processing. XXXX issued a reimbursement. Per XXXX representative, " system upgrades '' performed at XXXX placed my loan into bankruptcy status with XXXX Creditor XXXX continued to report to credit agencies on time payments of {$0.00} without balance decrease from prior payoff amounts. XXXX was informed that this account was not in bankruptcy, but in fact paid in full. Escalated support representative informed that the account had to be fixed and that he would follow