Credit reporting or other personal consumer reports — TRANSUNION INTERMEDIATE HOLDINGS, INC. (FL)

Their investigation did not fix an error on your report. I submitted to TransUnion an Identity Theft Report from XXXX ( downloaded directly from the official site ), proof of my identity, and a statement identifying the fraudulent accounts on my credit report that I did not open the accounts being XXXX XXXX XXXX TransUnion XXXX XXXX informed me that they would not block or delete the fraudulent accounts because the document number was the same as a previous reporteven though the report came from XXXX. XXXX claimed this reflected a TransUnion policy, but refused to provide or cite any policy or documentation supporting her statement. When escalated, XXXX XXXX admitted XXXX was wrong that document number matching is not a valid legal basis. Despite this, XXXX still refused to block t