Bank account or service — CITIBANK, N.A. (VA)

None. On XX/XX/XXXX I deposited a check into my Citibank account via Citi Atm from XXXX XXXX Bank. A month later it was paid but not to my Citi account. They told me the check was never redeposited or cashed. They refuse to discuss with XXXX XXXX bank who, by the way, was more than willing to help. I spent the next 11 months reporting this over XXXX sources such as OCC, Attorney General, XXXX, FTC, TV networks, various publications, etc. - even sued the person who wrote the check and lost. After being even more frustrated, I flew to XXXX to make a video with my XXXX friend about my journey to collect my money. Since no one would pay attention to my emails and phone calls I thought a video might be more direct to the people who were too lazy to read my story. I had gone to the Citi branch n