Checking or savings account — Comerica (WV)

Funds not handled or disbursed as instructed. I enrolled in XXXX XXXX for my son 's ssi benefits on XX/XX/year> as I am his representative payee. I never received my card so there for I never received my son 's benefits. I have been on hold with this company since XX/XX/XXXX and have not gotten to speak to a human to find out where my card is to try and fix this problem