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Delays with the closing process. My partner ( XXXX XXXX XXXX ) and I ( XXXX XXXX ) applied for a mortgage with Navy Federal Credit Union on XX/XX/XXXX, with a scheduled closing date of XX/XX/XXXX. Despite submitting all required documents promptly, we are now 2 business days away from closing and Navy Federal has still not completed our loan processing. We have been in constant communication with their team, yet each time we follow up, we are either asked for another document, promised a callback that never happens, or given vague status updates with no progress. On our most recent call, we were shocked to hear that Navy Federal still does not have our ICRa month into the process and just days from our closing. This has placed our home purchase in jeopardy and caused enormous emotional a