Debt collection — Radius Global Solutions LLC (AZ)

Debt was paid. On XX/XX/year>2025, I first contacted Radius Global Solutions, LLC about a collection account showing on my credit report. During that call, I was told that Radius could not delete the account even if paid in full, as they were only collecting on behalf of XXXX XXXX, and that XXXX would need to authorize any deletion. Later that same day, at approximately XXXXXXXX XXXX I called XXXX XXXX and spoke with a representative named XXXX, who told me that if I paid the full balance of {$230.00} with him during that call, the collection account would be removed from all three credit bureaus within XXXXXXXX XXXX I paid the full amount immediately based on that promise. More than XXXX days have passed, and the collection has not been deleted. In fact, it now shows a small rema