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Reporting company used your report improperly. 15 U.S. Code 1681i, part of the Fair Credit Reporting Act ( FCRA ), outlines the procedure a consumer reporting agency ( CRA ) must follow when a consumer disputes the accuracy of information in their credit report. Essentially, it details how CRAs handle disputes and what steps they must take to investigate them. 15 U.S. Code 1681e outlines the compliance procedures that consumer reporting agencies ( CRAs ) must follow under the Fair Credit Reporting Act ( FCRA ). This section primarily focuses on ensuring the accuracy and appropriate use of consumer reports. Experian XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX Account info Account number XXXX Date opened XX/XX/XXXX Closed XXXX XXXX XXXX Account info Account number XXXX Date