Other financial service — AMERICAN EXPRESS COMPANY (CA)

None. Travelers Checks were bought in XX/XX/XXXX from XXXX XXXX XXXX, XXXX. ( " Bank '' ) and American Express Company ( " AmEx '' ), relying upon promised reimbursement within 24 hours of notice of lost/stolen checks. After discovering that {$1600.00} in checks were missing on XXXX/XXXX/XXXX, XXXX different claim forms provided by AmEx were submitted : first on XXXX/XXXX/XXXX ; then on XXXX/XXXX/XXXX ; and repeatedly through XXXX/XXXX/XXXX. On XXXX/XXXX/XXXX, a third set of forms ( Travelers Cheque Refund Reimbursement Agreement and Terms & Conditions-Purchase Agreement ) sent by AmEx was returned ( by certified mail, email and fax ). There have been numerous emails, faxes, and letters, and conversations with XXXX AmEx and XXXX Bank agents. See Attachment 1 Chronology ( summary of contact