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Their investigation did not fix an error on your report. Dear Federal Student Aid, XXXX XXXX & US Department of Education-DOE XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX, XXXX XXXX XXXX XXXX XXXX contacted US DOE [ Department of Education ] in XX/XX/XXXX and was assured all educational loans were in forbearance, active steps were being implemented in retraction of late payment reporting, from all 3 credit bureaus, and MY Educational Loan accounts were being made current [ that included, if necessary, retroactive forbearance and payment pause during times of false incarceration in a county jail ]. I later discovered, DOE, under Biden-Harris administration had placed MY Educational Loans in a forbearance status on XX/XX/XXXX, XXXX ( please see pages XXXX, XXXX XXXX ), of which, XXXX, the se