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Credit card company isn't resolving a dispute about a purchase on your statement. The merchant presented me with an inflated bill and would not let me leave until I signed paperwork. Staff forced me to allow photographs of my XXXX XXXX and credit card, and made me sign a contract under duress. This was not valid consent. I disputed the charge with American Express. The company initially reviewed my claim but later rejected it, stating that the merchant provided signed documentation. However, the documents they are relying on ( receipt, ID copy, waiver ) were obtained through intimidation and coercion, not a legitimate purchase. I provided evidence including public XXXX and XXXX reviews showing that other consumers have reported nearly identical scams by XXXX XXXX. Despite this, Ame