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Account status incorrect. Santander Consumer USA XXXX. XXXX XXXX XXXX XXXX, TX XXXX To Whom It May Concern, I am writing to file a formal complaint against Santander Consumer USA regarding my auto loan account. The manner in which this account has been handled is unfair, damaging, and in violation of the agreement I had with your company. When I purchased my vehicle through Santander, I was charged an unimaginably high interest rate, far above reasonable standards. To make matters worse, the vehicle itself has had continuous mechanical problems, requiring frequent and costly repairs. This alone has caused significant hardship. Despite these difficulties, I entered into an agreement with Santander to make small monthly payments of {$400.00}, which your representatives confirmed and