Credit card — Block, Inc. (FL)

Credit card company isn't resolving a dispute about a purchase on your statement. On XX/XX/year>, I placed an order with XXXX XXXX using XXXX. On the same day, three duplicate charges were placed on my account for the same order. I immediately contacted XXXX XXXX XXXX to report the duplicates. Their agents initially told me the extra charges were holds that would fall off within 24 hours, but they remained on my account for several days. On XX/XX/year>, one reversal appeared, and on XX/XX/year>, a second reversal appeared. My bank later issued a refund when XXXX did not resolve the issue within the promised 57 business days. I was advised by XXXX agents and my bank to proceed with the refund request this way. The only valid order was fully processed and paid in full for {$250.00} (