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Trouble getting, activating, or registering a card. I am the current XXXX payee for my minor child, XXXX XXXX XXXX XXXX XXXX whose Social Security XXXX XXXX scheduled to deposit on the XXXX of [ Month ]. Direct Express XXXX Comerica Bank is wrongfully withholding these funds. They were previously in an account under my sisters name ( former payee ). XXXX has updated me as the payee, but the funds have not been returned or released, leaving my child without access to his benefits. On [ insert date ], I called Direct Express to order a replacement card and provided the correct address and information. A Direct Express supervisor falsely claimed my address was not on file and locked the account deliberately. I have not and will not submit additional ID because it was unnecessary the c