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Account information incorrect. I am filing a formal complaint regarding XXXX XXXX and the credit bureaus handling of my disputes. I have disputed this account twice, and in both cases, the disputes were closed within one to two weeks, which is far too fast to represent a proper investigation. The results were returned as unknown or verified as accurate without adequate explanation, despite supporting documentation being provided. In addition, my spouse and I have endured repeated harassment and mistreatment from XXXX, including : Demeaning and belittling phone calls where I was spoken to like a child Being hung up on multiple times, including by management Refusal to provide a clear breakdown of payments and how they were applied, with representatives repeatedly stating that payments we