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Unexpected increase in interest rate. I am filing a complaint against Synchrony Bank regarding a deferred interest promotion tied to my Mattress Firm Synchrony Bank account. In XX/XX/XXXX, I was charged {$1800.00} in deferred interest after the promotional period expired. I have been a long-time Synchrony Bank customer with multiple accounts, all of which I have paid on time and in full, successfully completing several promotional financing plans without issue. When we contacted Synchrony Bank on XX/XX/XXXX, my wife and I initially thought the promotional period might have been longerpossibly XXXX months instead of XXXX the information on our statements and payment setup along with the surprise of the interest being charged caused confusion. We called to understand why the interes