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Problem using a debit or ATM card. On XX/XX/XXXX, a {$890.00} charge was taken from my account- the merchant on the other end is known as XXXX which was a surprise to me. I immediately called my bank to report this as fraud where the would undergo an investigation and temporarily credit my account the funds that were taken fraudulently. As of XXXX XXXX I received a letter back from Wells Fargo informing me that they had denied my fraud claim because they came to the conclusion that I authorized the transaction through a digital purchase which is so far from correct. They recommended I reach out to the XXXX for more information and so I did but the representatives over there couldnt help unless I had a XXXX account of which I do not have. Horrible bank, cant believe they would throw such c