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Their investigation did not fix an error on your report. I am submitting this complaint regarding an inaccurate and misleading XXXX XXXX tradeline being reported by Experian and TransUnion. The account is marked as both Paid and Collection/Charge-off while showing a {$0.00} balance, which is contradictory and violates the Fair Credit Reporting Act ( FCRA ) 607 ( b ) and 623 ( a ) ( 1 ) ( A ) requirements for maximum possible accuracy and truthful furnishing. Additionally, the account continues to display a charge-off status even though it was paid in full, creating a false impression of delinquency. The bureaus have also failed to update or correct the information despite the payment being made in XX/XX/XXXX, and their reinvestigations have not resolved the issue. This violates FCR