Vehicle loan or lease — WELLS FARGO & COMPANY (TN)

Account reinstatement or redemption after repossession. In XX/XX/XXXX, my vehicle was repossessed by Wells Fargo Auto. This was only XXXX days after my regular payment due date despite a perfect on-time payment history beforehand. It was listed as abandoned in their system. I paid the repossession fee and my loan was reinstated XXXX days later. Since then, I have continued to make payments. Wells Fargo issued multiple release forms throughout XXXX and XXXX authorizing me to recover the vehicle from XXXX XXXX XXXX in XXXX XXXX, KY. During multiple calls with Wells Fargo representatives most recently on XX/XX/XXXX, XXXX, and XXXX, XXXX I was told that storage fees had been waived, including a {$6600.00} waiver in XX/XX/XXXX. Based on these statements, I believed Wells Fargo was handl