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Loan sold or transferred to another company. My mortgage was recently transferred to Truist on XX/XX/year>. When attempting to set up access to view and pay my mortgage, I was informed that I am required to ( XXXX ) open a Truist checking account and ( XXXX ) agree to a mandatory arbitration clause waiving my right to sue before I am allowed to access or make payments on my mortgage. I can not access my account or pay my mortgage unless I accept these agreements, as shown in the screenshot, and I also can't open a convo with them until I have access to my portal by signing these. Mortgage servicers are required under federal law ( RESPA, Regulation X, 12 CFR 1024 ) to provide access to account information and payment processing without requiring the customer to accept unrelated product