Debt collection — Business Processing Solutions, LLC (FL)

Debt is not yours. Initial Contact Attempt : XXXX attempted to contact the Georgia XXXX XXXX via message, receiving no response. XXXX XXXX : I then called the XXXX and remained on hold for approximately XXXX hours before the call was disconnected. XX/XX/XXXX XXXX : On XX/XX/XXXX, I mailed dispute of fees to XXXX who stated my documentation was incomplete and identified additional proof allegedly required, despite my reasonable and substantial documentation. BBB Complaint Filed : I filed a complaint with the Better Business Bureau ( BBB ), outlining proof of payment willingness and offering to pay the underlying tolls while disputing administrative fees. BBB Receipt and Response : The BBB confirmed receipt on XX/XX/XXXX, and on XX/XX/XXXX the XXXX responded requesting additional doc