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Credit card company isn't resolving a dispute about a purchase on your statement. I am disputing a {$1600.00} charge posted XX/XX/year> by XXXX XXXX XXXX. This submission includes new evidence not considered in the prior dispute. The charge was taken XXXX days before the vehicle was returned on XX/XX/year> ( return date admitted by merchant ), making any assessment of damage or breach impossible at the time of billing. The merchant told my bank ( verbatim ) that the charge was part of a payment toward the repair cost we incurred because of damage, yet no inspection had occurred, no damage was documented contemporaneously, and no repair costs had been incurred as of the charge date. The merchant provided no contemporaneous photos or inspection report and later attempted to justify the c