Money transfer, virtual currency, or money service — OPTUM BANK, INC. (CA)

None. My employer changed XXXX ( XXXX XXXX account ) managers from Optum Bank to XXXX. On XX/XX/year>, I submitted a trustee-to-trustee transfer request form to Optum Bank, asking them to liquidate all assets ( cash and stock ) and transfer them to XXXX. I received a reply from XXXX XXXX XXXX, assigning my request a case number, XXXX, and saying that the request would take 4-6 weeks to process and I would be charged a {$20.00} rollover fee. As of today ( XXXX months later ), my Optum account shows no change in the balance or other sign the transfer has been initiated.