Prepaid card — Block, Inc. (OH)

Charged for a purchase or transfer you did not make with the card. I got this cash app card again. On XX/XX/XXXX there was a transaction saying denied? I have not been on cash app since XXXX this was XXXX after multiple calls to these ppl who never answer the phone. So once in app XXXX cancelled but I wasn't on the app until XXXX when I receive XXXX from my daughter. They denied I called asked them how is there transaction in the app, and you removed from the website? Privacy policy I read all says that platform no one to change. Now I asked today been asking since XXXX when my daughter sent little cash for food. So another transaction was intercepted they locked account, I screenshot and completed transaction me and my daughter on the phone I called she said completed but the screenshot s