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Credit card company isn't resolving a dispute about a purchase on your statement. On XX/XX/year>, I used my Citi bank credit card to make a payment to attend the XXXX of XXXX XXXX. The course is partially hybrid, and then there are XXXX in person class days. Students received student kits with items in them to help perform a hands-on practicum and demonstration over XXXX. I was missing several key items from my kit that forced me to fall behind in class. Although the missing items were later sent, they arrived too late for me to meet the required deadlines. In addition, the curriculum schedule provided to students did not align with the schedule followed by our instructor. This made it difficult to prepare in advance. I also experienced significant difficulty accessing the scho