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Credit card company isn't resolving a dispute about a purchase on your statement. Complaint Type Payment/Transaction Issues- Buy Now Pay Later Service ( Klarna ) Summary Filing a complaint against Klarna for failure to properly investigate and resolve a dispute involving an undelivered {$580.00} order from XXXX XXXX XXXX XXXX XXXX XXXX XXXX improperly closing a valid dispute without merchant evidence of shipment, and continuing to demand payment for goods never received. CFPB Complaint XXXX Klarna Order Details Merchant : XXXX XXXX XXXX XXXX XXXX XXXX. Item : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Amount : {$580.00} Merchant Order # : XXXX Klarna Order # : XXXX Payment Status : {$140.00} paid ; {$430.00} remaining ; next payment due XX/XX/year> Issue Summary Purchased jewelry f