Consumer Loan — KEYCORP (NY)

None. First Niagara Bank was bought out by Key Bank. During the transition some accounts disappeared and such. For Me I was locked out of my account for over 40 days and could do nothing about it. I visited a branch and was told they would fix it, but did nothing. I have been in communication with the executive office and keep getting the run around and now several months later, issue is still yet to be resolved. I continue to have my credit damaged because of their failure to correct this error. They have waived late fees, but not any interest or doing anything to compensate for the issues arising out of the situation. The executive office refers me to the auto loan collections department who on 3 separate occasions have refused to update information that was advised by the