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Account status incorrect. On approximately XXXX XXXX 2017 I mad e the required payment and extra. On XXXX XXXX 2017 I made another payment for XXXX XXXX 2017, it w as applied to the principal. I spoke with The company XXXX XXXX XXXX , XXXX representatives on three occasions about XXXX 's payment being wrongfully applied to the principal and each person assured me that it will be corrected. I have received late fees and other fraudulent fees. On XXXX XXXX 2017 I reve iwed my credit report to discover that XXXX XXXX XXXX list the account as delinquent for sixty days. I called the company again and the representative hang up.