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None. Hi Again: I just spoke with the research department. Agent ID is XXXX XXXX XXXX she said she was unable to handle loan because it was in the United States. Reiterated my Loan Number is XXXX XXXX XXXX for the property at XXXX XXXX XXXX XXXX XXXX in XXXX XXXX SC XXXX XXXX won't answer why she can't access South Carolina mortgages or discuss any information given that OCWEN does most of its mortgages in the U.S. She confirmed that she has all information necessary to fix the problem - loan number - address - and my SSN but did nothing to remedy the problem. Her Supervisor is XXXX XXXX - Agent ID XXXX. She tried to send me to U.S. Customer Service and said they might send me to the escalation department. I noted that I'd just spoken with customer service and they had sen